Enterprise grade support

Access 24 x 7 live support – however it suits you

In-app live chat

Instant help inside the platform

Quick updates, on the go

Email

Detailed responses when you need depth

Call

Talk to a real person, anytime

No query is too small or too big – we’re happy to help

Whether it’s a quick product how-to or a deep-dive data request, our team is equipped to handle it.
Here are just a few of the queries we regularly assist with. Expect quick turnarounds with clear, actionable answers.

“Can you share a list of profitable tech companies in Southeast Asia with specific filters and selected columns?”

“I need data on Defense Tech startups - total funding, number of startups, and 5-year investment trends - urgently.”

“From this list of websites, can you match and extract company data from Tracxn — name, HQ, founding year, sectors, and overview — in a table file?”

“I need stage-wise funding data for debt management startups over the past 4 years, including acquisitions and activity for specific companies - tight deadline.”

Hear it from our customers

"The dedicated analysts are always there to promptly gather customized lists whenever I need assistance."

I absolutely love Tracxn's Analyst chat option, as it allows me to access information on technologies and startups that may not have been immediately visible on the platform. The dedicated analysts are always there to promptly gather customized lists whenever I need assistance. Additionally, the Competitor option has proven to be incredibly valuable. Thank you, Tracxn, for your constant support in making my research seamless and efficient!

Urbi Pathak

Research Associate

Enterprise Grade Support

Get expert help whenever you need it – across channels, round the clock